Shipping policy
🚚 Shipping Policy – Livi Carts
📦 Order Processing Time
All orders are processed within 1–3 business days after order confirmation.
Orders are not shipped or delivered on Sundays or public holidays.
🚀 Shipping Time
Once shipped, orders are typically delivered within:
- 3–7 business days for metro cities
- 5–10 business days for other locations
Delivery time may vary depending on your location and courier availability.
💰 Shipping Charges
- Free Shipping on all prepaid orders
- Shipping charges (if any) will be displayed at checkout
💳 Cash on Delivery (COD)
We offer Cash on Delivery (COD) for most locations across India.
⚠️ Please ensure you provide a correct phone number and address to avoid delivery issues.
📍 Order Tracking
Once your order is shipped, you will receive:
- A tracking ID via SMS / Email / WhatsApp
You can track your order using the provided link.
❗ Delays & Issues
While we try our best to deliver on time, delays may occur due to:
- High order volume
- Courier delays
- Weather conditions
- Remote locations
We appreciate your patience in such cases.
📦 Incorrect Address
If you provide an incorrect or incomplete address:
- Your order may be delayed or cancelled
- Livi Carts is not responsible for failed delivery due to incorrect details
📭 Failed Delivery (COD Orders)
If a Cash on Delivery order is rejected or not accepted:
- COD option may be restricted for future orders
- Prepaid orders may be required for future purchases
📩 Contact Us
For any shipping-related questions, contact us at: