Privacy policy
🔐 Privacy Policy – Livi Carts
Last updated: April 5, 2026
Livi Carts operates this website and online store, including all related information, content, features, tools, products, and services (the “Services”), to provide you with a smooth and secure shopping experience.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our Services.
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
📌 Personal Information We Collect
We may collect the following types of personal information:
👤 Contact Information
- Name
- Address (billing & shipping)
- Phone number
- Email address
💳 Payment Information
- Payment method details
- Transaction details
(Note: We do not store your card/UPI details directly)
🛒 Order & Account Information
- Products viewed or purchased
- Order history
- Account preferences
📱 Device & Usage Information
- IP address
- Browser type
- Device information
- Pages visited and interaction data
💬 Communication Data
- Messages, emails, or support requests
📥 How We Collect Information
We collect information:
- Directly from you (when you place an order or contact us)
- Automatically (through cookies and browsing activity)
- From third-party services (payment providers, delivery partners)
🎯 How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Improve our website and services
- Send order updates and notifications
- Prevent fraud and ensure security
- Send promotional offers (you can opt out anytime)
🔄 Sharing Your Information
We may share your information with:
- Payment providers (to process payments)
- Delivery partners (to ship your orders)
- Service providers (for website operations and analytics)
- Legal authorities (if required by law)
We do not sell your personal information to third parties.
🔗 Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing information.
👶 Children’s Privacy
Our Services are not intended for individuals under 18. We do not knowingly collect data from children.
🔐 Data Security
We take reasonable measures to protect your personal information. However, no system is 100% secure, so we cannot guarantee absolute security.
⏳ Data Retention
We retain your information only as long as necessary to:
- Fulfill orders
- Comply with legal obligations
- Resolve disputes
⚖️ Your Rights
You may have the right to:
- Access your personal data
- Correct incorrect data
- Request deletion of your data
- Opt out of marketing emails
To exercise these rights, contact us below.
🌍 International Transfers
Your information may be stored or processed outside your country, in accordance with applicable laws.
🔄 Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
📞 Contact Us
If you have any questions about this Privacy Policy, please contact: